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After Hours Emergency Support

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Even though your servers will generally experience their highest loads during business hours when there are lots of people around to help if things go wrong, it's amazing how often things go wrong after hours. Most servers are set up to do their routine maintenance, backups, and updates after hours and these unattended routines can cause problems that can be pretty severe if no one is around to address them.

WATSYS Technology Consulting Group is pleased to be able to offer your organization after-hours emergency support if your server has a problem. Our technicians are able to solve all degrees of problems from service start failure all the way up to managing server loads and mitigating attacks from crackers.

By combining our optional Server Monitoring with our professional support, you will ensure that your servers are up and available for your customers.

You will need the following things to take advantage of our after hours emergency support:

  • The server(s) you wish us to support must be Linux-based
  • You must be willing to allow us to put our public key on the servers you wish us to support in order to allow us to log in to your server. This is a more secure method than passing out your root password.
  • You must sign up to set up an account and receive instruction on how to activate your emergency support should you need to. Only clients that are pre-setup on the WATSYS system can have the peace of mind of our technicians standing behind you 24/7.

Don't wait until something happens and you need us - contact us now so that when things go wrong, we can be there for you.



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